Introduction Allworx is a voice-over-IP phone system designed specifically for the needs of small- to medium-sized businesses. This phone system works much like any other business phone system you may have used, but has the advantages of VoIP and has the lowest installation and maintenance costs in its class. | |
Allworx Phone System Features | | One number, one mailbox, everywhere you go Incoming phone lines, simultaneously use of VoIP, T1/PRI, or standard analog lines Key system or PBX functionality Remote phone extensions Connect remote offices seamlessly Follow-Me-Anywhere cell phone integration 7 user-customizable presence settings for custom call forwarding Voicemail included with all models Voicemail-to-email Text Message Alerts and escalation 9 unique automated attendants and custom menu system | Web-based user interface Call Assistant PC attendant software Call Queuing for call distribution Dial from Outlook Music-on-hold 3-way calling Caller ID Day-night-holiday modes Up to four 8-seat conference bridges (for dial-in conferences) Door relay or PA system capable Info button on-screen help | See the Allworx product list How Does it Work? The Allworx system is comprised of four primary parts. - Allworx server (fig. A) - this device connects to your local area network (LAN) and is "in command" of the phones and phone lines (either analog lines, a T1, or VoIP Internet lines). It routes calls, saves voice mail, stores custom configurations, and more.
- Allworx phones (fig. B) - this the phone handset that sits on your desk. Each is connected to the LAN and is configured by the Allworx server which sends the phone its configuration. Each phone is typically assigned to a particular person and/or extension number, and each phone can have it's own custom-configured buttons. Allworx phones are designed to be used remotely over any Internet connection.
- Data network - your office data network, typically referred to as a local area network, is what the Allworx system uses to connect the Allworx server and phones. Each phone needs an "RJ45" plug (looks like an oversized phone jack, see fig. C) and needs to connect to an Ethernet switch (see fig. D).
- Phone lines - this refers to the phone lines coming from the outside into your phone system. The Allworx system is able to simultaneously use (depending on model) traditional analog lines (like you would have in your home), a T1 digital line, or a VoIP Internet line. The Allworx phone system is still VoIP even if you don't use VoIP Internet lines, the Internal phones connect to the server using VoIP protocols. Also, you can use remote phones, or connect to offices together with the Internet and never have to sign-up for VoIP Internet phone lines.
Fig. A - Allworx server example (24x) | | 
Fig. B - Allworx phone example (9212) | | 
Fig. C - RJ45 plug example | | 
Fig. D - Ethernet switch example (Netgear) | Voice-over-IP (VoIP) Explained...
See if an Allworx VoIP system is right for you... Contact us to so we can analyze your specific needs or to schedule an hands-on, on-site demonstration of a working Allworx phone system.
Go back to the phone system main page...
|
